Refund and Returns Policy

Every day, we strive to increase our healthcare system by distributing top-notch medicines and valuable information through our updates.
By regularly surpassing our clients’ hopes and meeting all of their medication needs, we can earn and keep their faith.
To guarantee that people’s health is always optimum, we take all the needed measures with the aid of our medication selection. Promoting better health and adding meaning to people’s lives is our mission. We pave the way to a high-quality, happy life by offering a range of painkillers and anti-anxiety pills.
To assist our clients in reimagining their lives and presenting them with outstanding health solutions, we go to exceptional lengths. Continuous endeavours to enhance healthcare services have brought us to this point. For superiority, effectiveness, innovation, and promises, we strive to stand out from the crowd. Through accurate product expansion and clinical trials, we promise that all of our medications substantially improve people’s health and meet all hopes.

What Must I Do to Receive My Money Back?

Our simple return policy is here to assist our consumers every step of the way. Giving our consumers the greatest online shopping experience possible is our number one priority.

• If the delivery takes longer than 15-20 days, you can request a refund.
• You will get your payback without any issues if the products you ordered have an expiration date.
• If your order does not come at the assumed address or if there isn’t sufficient of the requested products, you can ask for a refund. Based on the condition of the damaged or broken goods, we will determine if the product is faulty and proceed with the payback processing if your order arrives damaged or broken.

It is important to note that the payback amount will be credited to the account after deducting the costs of processing fees, medicines used, and delivery from both sides.

How can I get my money back?

You will not be kept waiting for your money back because they are treated quickly. The procedure is simple and involves only a few basic steps; to begin, send an email detailing your order and then click the “Returns” link shown below. For a refund to be initiated, your email must contain the following details: bill number, order number, address, and the reason for the return of the product.

Feel free to contact us at any time with any inquiries, concerns, or requests for refunds. No matter how flawless our processes are, Zoltrate will always prioritize your request for a refund or exchange. For further details regarding our policy, you can reach us directly by phone whenever you like.